ETX is a managed IT services team that helps businesses run more smoothly every day. We handle support, networks, Microsoft 365, cybersecurity, backups, and user access so your staff can stay focused on work. Our goal is simple. Reduce downtime, tighten security, and keep your systems organized as your company grows.
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Building reliable IT systems with care since 2015
RESTRUCTURED AS ETX
In 2025, Universal Computers was restructured and recreated as ETX. We expanded the team, tightened standards, and formalized how we deliver managed services. We focus on secure access, stable networks, reliable backups, and fast support. ETX exists to give your business steady IT support that scales as you grow.
PREP FOR THE NEXT PHASE
In 2024, we prepared to rebuild the company into a stronger MSP model. We refined documentation, tightened security practices, and improved how we handle identity, access, and support workflows. That set the stage for a clean transition.
REMOTE WORK SUPPORT
In 2020, our team helped businesses shift to remote work without weakening security. We supported secure sign in, improved collaboration tools, and stabilized access to files and apps. We also learned what breaks under pressure, and we built routines that hold up when the environment changes fast.
NETWORK IMPROVEMENTS
In 2018, we supported more multi location needs and tougher network environments. Our team improved VLAN design, remote access, and better segmentation between staff and guest traffic. That reduced outages and gave clients cleaner control of who could reach what.
STRONGER SYSTEMS
By 2016, the work shifted from quick fixes to long term stability. We began standardizing setups across clients, tightening Wi Fi and switch configs, and reducing repeat issues with better baselines. That is where our team started leaning into proactive care instead of waiting for the next outage.
UNIVERSAL COMPUTERS
Universal Computers started in 2015 with one goal, keep businesses working without tech getting in the way. Our team handled support tickets, network fixes, device setup, and the everyday problems that cost people time. Those early years built the habits we still follow. Clear communication, clean documentation, and changes that do not break production.
2
years experience
85
projects completed
45
%
delivered below budget
1
M
Total manhours employed
experienced engineers
Founder & CEO
Marketing Manager
