Essence Technology Experts

We manage IT for small businesses in Greenville, NC, and the surrounding area. Our team keeps your network, Microsoft 365, Wi-Fi, backups, and endpoint security running as they should. When something breaks, you get fast help desk support and clear updates, not guesswork. When you need upgrades, we plan, schedule, and complete them with minimal downtime so your staff can keep working.

Start with a free consultation to learn how your business operates and what your team relies on every day. We review your current setup, identify gaps in security and reliability, and outline the fixes that will make the biggest difference first. You leave the call with a simple plan, next steps, and a timeline your team can follow. If you want us to take it from there, we move into onboarding and start improving your systems right away.

About Essence Technology Experts

Managed IT That Just works

2

Years of experience

Years in managed IT show results improve when everything works together. Devices, identity, networks, updates, backups, security, and training must align. If tools stay siloed, tickets climb and downtime spreads. A managed services plan unifies the stack, cuts noise, and keeps your team moving.

MSP Services

We secure, scale, and maintain service end to end.

Professional
Services

We deliver modern IT support for professional services firms so your top talent stays productive. We cut downtime, resolve issues fast, and keep devices, networks, and apps stable. Security, backups, Microsoft 365, Azure, and monitoring come standard. Count on clear communication, vCIO guidance, and results that protect billable hours daily.

Nonprofits
Services

Nonprofits operate differently, and ETX respects that rhythm. We partner with local organizations serving communities and tailor support to mission, budget, and reporting needs. With many nonprofit clients, we understand grants, volunteers, and lean teams. Expect practical solutions, clear communication, and secure, reliable systems that help you serve more people.

Manufacturing
Services

We eliminate tech roadblocks and keep your team moving. Our monitoring and support protect uptime for daily operations. We understand 24-hour schedules and the realities of manufacturing floors, from rugged environments to safety rules. Count on reliable networks, fast fixes, and proactive maintenance that prevent delays and keep productivity high.
Managed IT
Endpoint Management
Help Desk
Onboarding and Offboarding
Server Administration
Network Design and Management
Wi-Fi and VLAN Segmentation
Cloud

latest portfolio

Explore recent completed projects

Follow The Son
Child Care Center

Network Infrastructure Build Out

105 Airport Rd
Greenville, NC 27834

Crumb Construction

Network Infrastructure Build Out
Website Redevelopment

Grimesland Bridge Rd
Grimesland, NC 27837

AIM Sports
Complex

Network Infrastructure Build Out
Website Development

2840 Wooten Blvd SW
Wilson, NC 27893

Keith Bishop Lawfirm

MSP Services
Website Redevelopment

1802 Martin Luther King, Jr.
Durham, North Carolina 27707

testimonials

What our Clients are Saying

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Iesha Staton
Engineer
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Ready to streamline support together?

engineering team

Meet Our Expert Solutions Team

Dontavious Chesson

Founder & CEO

De'Andre Jones

Tech

Lamont Black

Tech

Willie Chesson

Marketing Manager

achievement

Redefining Managed IT Services

Build your IT future

We start with a full assessment of your environment. We document devices, users, apps, networks, and risks. We confirm your goals and budget. Then we deliver a preliminary plan with network diagrams, security baselines, and phased rollout steps. You get a clear visual preview of the solution before deployment.

Measurable impact

We begin with discovery and an environment survey. Then we produce a preliminary plan with network diagrams, security baselines, and phased rollout steps. You get a visual preview of the solution and clear actions before deployment, so outcomes are trackable and aligned with your goals.

Proven system design

ETX designs and runs reliable systems. We standardize identity, networks, and data with Microsoft 365 hardening, Azure Hybrid AD, layered email security, and EDR. VLAN design, VPN, and Wi-Fi tuning keep traffic stable. Daily backups, offsite copies, tested restores, and documented rollbacks protect uptime.

50

Total Projects completed

22

Satisfied Customer

15 %

delivered below budget

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